To successfully configure a SIP trunk on your PBX system, allowing it to send and receive calls through Arkan Solutions' proxy servers, the following requirements and information are essential:
Prerequisites
Before proceeding, ensure that you have:
- An active Arkan Solutions SIP service plan.
- At least one active DID (Direct Inward Dialing number) associated with your Arkan Solutions subscription.
Arkan Proxy Server Information
You will need to configure the following on your PBX system:
| Proxy Server IP | Port | Protocol |
|---|---|---|
| proxy001.arkanet.net, proxy001ruh.arkanet.net,proxy001dxb.arkanet.net | 5060 | TCP |
| proxy001.arkanet.net and proxy001ruh.arkanet.net,proxy001dxb.arkanet.net | 5061 | TLS |
Important Notes:
- Ensure that inbound calls are allowed from the below IP addresses:
81.208.160.76
81.208.162.84
144.24.220.42
84.8.105.58
84.8.96.242
84.8.123.48
84.235.250.21
193.123.88.110
193.123.69.207 - For Saudi Arabia services, the customer's IP must be within Saudi Arabia.
- For UAE services, the customer's IP must be within the UAE.